FAQ

Please read our Frequently Asked Questions before making a purchase through our online shop.

What shipping options does Graytill offer?

Graytill offers free standard shipping Australia wide on orders over $100 purchased via the website (applies to items listed on the Shop page. Excludes items marked as large).

Depending on your location, standard shipping normally takes 3 to 10 working days. We reserve the right to use any shipping company of our choice. For faster delivery, please contact us for express delivery pricing.

For deliveries outside Australia, please please contact us for a quote.

Whilst we endeavour to keep all items in stock, there are times when excessive demand means that we may run out of some items. If this happens, you will be informed of the expected delivery date, and given the option to wait, or cancel your order.

What payment methods does the Graytill shop offer?
What is the Graytill return policy?
How do I become eligible for free standard shipping?

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